Shipping Policy

At Kellan Gear, we strive to provide you with a seamless shopping experience. Our Shipping Policy outlines the details regarding shipping methods, costs, and delivery times. Please read the following information carefully.

1. Shipping Methods

• We currently offer cash-on-delivery (COD) as our only payment method. Payment will be made in cash at the time of delivery.

2. Processing Time

• All orders are processed within 1-2 business days of receiving your order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Areas

• Currently, we do not ship internationally.

4. Delivery Times

• Estimated delivery times vary based on your location. Typically, you can expect your order to be delivered within 3-7 business days after processing.
• Please note that delivery times may be affected by factors beyond our control, such as weather conditions or carrier delays.

5. Shipping Costs

• Shipping costs are included in the product prices for cash-on-delivery orders. There are no additional shipping fees.

6. Order Tracking

• You will receive a confirmation email with tracking information once your order has been shipped. You can use this information to track the status of your delivery.

7. Issues with Delivery

• If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team . We will work with you to resolve the issue as quickly as possible.

8. Contact Information

For any questions or concerns regarding our Shipping Policy, please reach out to us: [email protected]